Product FAQ

What is the ‘flavoring’ I see in your ingredients?

Most of the flavor in our blends comes from flavorful coffee or tea and whole natural ingredients.

Our teas use beautiful, whole leaf tea and natural ingredients you can see, touch, smell and taste. We add flavoring to achieve the perfect balance of aroma and flavor. Think of how a chef starts with great ingredients and then adds seasoning to bring everything together perfectly.

Are your flavorings natural or artificial?

We use both natural and artificial flavorings in our teas and coffees. Artificial flavoring is as safe to drink as natural flavoring. If a blend is labeled as organic or all natural, then it uses only natural flavoring. If it is not labeled all natural, it either contains a mix of natural and artificial flavoring, or only artificial flavoring.

What is the difference between natural and artificial flavoring?

There is like less difference than you might think. The difference between artificial and natural flavoring comes down to the source material. Both are chemically identical. Natural flavoring is regulated and defined by the FDA as “flavoring extracted or fermented from a spice, fruit, vegetable, edible yeast, herb, bark, bud, root, leaf or similar plant material, or dairy products.”

Artificial flavoring starts with a purified chemical source, but arrives at the same end product: A concentrated, purified flavor extract.

For people with food allergies, synthetic flavoring allows them to enjoy flavors they would not tolerate in their natural form. For instance, someone with an almond allergy would be able to drink tea with synthetic almond flavoring.

Are your products allergen free?

Each product package and respective web page displays all ingredients and allergen information. Some of our products are not gluten free, and some contain nuts and dairy. We clearly label all ingredients in our product lines. Our tea and coffee is packed in a facility that processes nuts, tree fruit, dairy and gluten.

Teas

How do I brew loose leaf tea?

We recommend our bottom dispensing tea pot or stainless steel strainer, it makes brewing loose leaf tea easy and convenient. To learn how to make your perfect cup, click here.

How much caffeine is in tea?

There is roughly one third the amount of caffeine in a cup of tea as the same size cup of drip coffee. It’s hard to know exact quantities of caffeine cup per cup because it depends on how much tea is used and how it’s prepared. Tea also has an additional chemical compound (L-theanine) which slows the absorption of caffeine. That means you experience more gradual stimulation than the sudden ups and downs of coffee.

How do I keep my tea fresh?

When stored properly in a dark, cool place and inside an airtight container, tea can taste good for up to two years after purchase. But because tea is non-perishable, it does not go bad or expire.

Coffee

Do you sell Fair Trade Coffee?

We do sell Fair Trade coffees as Java Momma is a member of the Rain Forest Alliance organization, however, not all the plantations we deal with are yet eligible for Fair Trade certification; in all cases, Java Momma strives to actively work with partners to improve the quality of life in coffee-growing communities.

How should I store coffee?

Store your coffee in the bags they come in making sure to seal them correctly. Other than that the optimum method is to place the coffee in an airtight glass container and stored in a cool, dark area. Check out this post for more tips.

Should I grind only what I need to use?

YES! Ground coffee deteriorates rapidly if left open to the elements. For that reason we recommend whole beans and grinding as needed but we know that not everyone wants to do that so we offer different grinds to suit your preferred brewing method.

If I’m using a French press, how long should I wait before pouring the boiled water?

Let the freshly boiled water sit for approximately 30 – 60 sec. Pouring boiling water on the grains will singe the top layer of the coffee.

Where and how is your coffee roasted?

We roast all of our coffee in house at Java Momma headquarters in Danville, Pennsylvania. We air roast your coffee on an Artisan XE Fluid Bed Roaster. It is certified energy efficient.

Where is your coffee from?

The majority of our beans hail from some of the best coffee-growing communities in the world, such as Brazil, Ethiopia, Honduras and Guatemala. Coffee is a seasonal product though, so it does change from time to time. We only use the best players from around the world every season.

Do different brew methods affect the taste of your coffee?

Yes, different brew methods will deliver a different cup profile. There are many brew methods which you can use to brew your coffee; Knowing the best brew methods for the type of coffee you are drinking will definitely enhance the coffee flavours in your cup. It is also worth noting that each brew method has its own optimum parameters such as grind setting, dose of coffee, extraction time and extraction yield.  You can check out our recommended brew methods on our Brewtorials page

Do different brew profiles affect the experience of coffee?

Yes it does! Coffee comes in a range of roast profiles from light, medium and dark. Lighter roasts are better suited to pour-over, filter and syphon extraction methods as the coffee is put under less pressure and therefore displays more delicate ‘tea-like’ flavours. Conversely, traditional dark roasted coffee is better suited to espresso machines and mocha pots where the coffee is put under considerable heat and steam pressure to extract a more concentrated syrupy coffee shot.

Coffee will always taste better if you choose a brewing method that matches the roast profile of the coffee. An espresso roast profile will taste amazing when the coffee is put through an espresso machine extraction. However, if you used the same coffee in a pour over, it will most likely taste very bitter and unpleasant as the roast profile was not meant for a pour over extraction.

What are Aeropress, Pour Over, Vacuum Press?

These are all brands of equipment that allows you to brew a coffee that’s different to your traditional espresso or stovetop methods. Commonly referred to as a filter coffee or alternative brew on a cafe menu, expect a lighter, easier drinking black coffee experience.

Our Pot Shop section has everything you need to get started at home.

We are updating our payment processing security - you will need to update your default payment details in order for payments to process - subscriptions will not run automatically unless this is done.

All new customer subscriptions will receive a bonus mug or tumbler in the first box!

Did you know all our coffee is small-batch roasted to order? Our normal order production time is 7-10 business days. It's totally worth the wait!