Customer Service Gets an Update

We recently (this week!) changed our customer and barista service link. Now, when we go to our website and click need help, it goes straight to it. We apologize for the mix up in Messenger as we thought it was updated, but only one of our responders was.

This new site has a ton of information and you will hopefully be able to solve your question without having to submit a ticket.

When and if you are submitting your ticket, you do not have to sign in or create an account. As a result, we ask that you include your order number and your barista number if you have one. If you are submitting a ticket over a missing item, you must include a picture of the box, items that did arrive, and the printed invoice that came in your box (not one you printed yourself)Feel free to bookmark this link and save it for when you have a question, but you will always be able to find it at

New Releases

The Wizard Houses made a return!

Grab it While You Can!

Back in Stock

Returning to the Vault!

It’s your last chance to grab these flavors before they are locked in the vault! Only available until 11:59pm EST Monday December.

See you next week!

We are updating our payment processing security - you will need to update your default payment details in order for payments to process - subscriptions will not run automatically unless this is done.

All new customer subscriptions will receive a bonus mug or tumbler in the first box!

Did you know all our coffee is small-batch roasted to order? Our normal order production time is 7-10 business days. It's totally worth the wait!